I never knew about waxing...

and it's importance to some women until I started working at a spa that offers this service. Just today, a woman called to complain about a bikini wax she received the day before. She said that it gave her some bruises (???? huh???) and that she wanted some kind of compensation. One of the owners, a gay man who hates to see naked women or hear "woman type stories" was the one who had to deal with this phone call. The spa I work at by the way, was voted one of the "most gay-friendly spas in the country." This could be because both owners are gay/lesbian perhaps? And maybe it's location in dyke slope has something to do with it? Something to think about.

Anyway, this woman with the bruised pelvic region is not happy. Male gay owner does his best to soothe her. I was up front, so I heard it all. Next thing I hear him say is "no, it's ok, you don't have to send pictures, I don't need verification." Pictures?? OMG. This woman was going to take pornographic pictures of her vaginal area, email them a bunch of strangers at the spa, all in the name of $25?? And it wasn't like he was arguing with her about it. He told her that her next visit would be comped before she threatened him with the pictures. What goes through peoples mind sometimes??

This isn't the first time that a wax had gone so horribly wrong in the client's eyes that they resorted to absurd measures. One time, a woman called as soon as she got home after receiving her wax. She had apparantly taken out a ruler, did some measurements, and decided that her wax job was 1/4 of an inch off. She wanted her money back. Are you f'in serious? Your crazy! Crazy!

I too have had to deal with many an odd client. Something that happens way too often for my taste is this scenario: I greet my robed client and take them to my room. I have a speil and it goes something like this:

Me: "Hi, my name is Nicole and I'll be doing your massage." "Do you have anything specific you feel that you need focused on?"

Client: "Ummm...well yeah, everything." "But really it's mostly my back, my lower back, my neck, my left toe...and I think that's it....no, also my hamstrings and my jaw...I have TMJ because of all the stress...."

Me: "OK. Well, I tend towards the deep side in terms of pressure, so if it's uncomfortable at anytime, please let me know...I won't be insulted." (you'd be suprised at how many people suffer in silence because they think that telling you to adjust the pressure would be insulting somehow.)

Me: "OK, so start face down under the towel." "I'm going to leave the room and give you some privacy while you take off your robe and get on the table."

It's at this point that some clients, who are determined to have me see them naked, start taking off their robe while I'm still standing there just barely finishing my sentence! I try really hard to escape before they are completely disrobed but mostly it's in vain because they do it so quickly and before I know it, they are standing in front of me completely nude. I have no problem with nudity and people who are not modest in that way, but when I'm working, I'd really rather not see you all hanging out.